Giving you the ability to navigate every change - not just the current one.

Why work with us?

  • We've supported 40+ public service agencies - locally and internationally.

  • Government systems, culture and constraints are our home turf.

  • Specialists in building change capability that lasts beyond the project.

What we offer

  • Change Training & Coaching

    Build skills and confidence at every level with practical programs, specialist courses, and targeted coaching for leaders. From short intensives to in-depth learning.

  • Strategy & Facilitation

    Expertly designed workshops and planning sessions that give you clarity and alignment. Participants walk away with tools, insights and tangible outputs they can use immediately.

  • Change Architecture

    Go beyond projects. We help you design and embed the systems, roles, and tools that make change management part of your organisation’s DNA.

  • Speaking & Engagements

    Inspire your people. We deliver engaging and interactive sessions at conferences and events that spark fresh thinking on change leadership and capability.

At Brink & North, we specialise in helping government and public sector organisations turn complex change into clear, practical action.

We’ve spent decades working inside and alongside public service agencies - designing strategies, building capability, and guiding leaders through transformation.

We blend deep expertise in change management, behavioural science, and organisational psychology with a grounded style that engages people and drives momentum.

Meet the Team

  • Lou Maconachie

    Lou has been helping organisations turn bold ideas into reality for the last two decades.
    She’s worked with banks, not-for-profits, and 40+ government agencies, through the APS Change Management
    Centre of Excellence.
    Known for her creative approach and clear thinking, Lou designs the architecture and tools that make change work.

  • Robin Hilder

    Robin has spent 20 years helping people and organisations navigate change with clarity and confidence.
    Through the APS Change Management Centre of Excellence, she’s supported 40+ agencies to embed change capability as a core skill. With a practical, people-first style, Robin makes complex change feel more human - and more achievable.